![]() These are initially broken down by category, which you can expand to see specific written notes left by players. Refund ReasonsWhen viewing refunds, you can look at details of what players had to say when they requested a refund. It’s important to note that the refund timeline may vary depending on various factors, such as processing time, bank processing, and other external factors. So you are likely to see higher rates following a discount where sales of the game may have dropped back to lower levels but some number of the players that purchased during the sale are seeking refunds. The refund timeline refers to the amount of time it takes for a Steam game refund request to be processed and for the refund amount to be credited back to your account. The week view may be quite volatile, especially in the weeks following the launch of your game and after discounts. The reasons that players indicate then are useful for understanding some of the factors that might go into the refund rate your game has. Refund rates can vary considerably from game to game depending on that game's history, launch, price, player expectations, and many other factors. Refund RateThe refund rate is simply the number of units returned in a given period divided by the number of units purchased in that period. The data provided is made up of general refund numbers and a rate, as well as reasons that players have specified when seeking a refund. Then, choose Manage Gifts and Guest Passes. Select the Games tab at the top of the screen. Go into Purchases and select the purchase you want to return. Here is how to cancel a Steam gift: Sign in to your Steam account. Stats ExplainedYou can select between recent week/month/lifetime to see various views of your refund activity. Return a Steam game by going to the Steam help page. Under the "Links" section to the right of the package page, click "Refund Data".Select a specific package that you wish to view refund data for.Visit the Sales & Activations Reports website here:.You can use this information to help figure out if there is particular work you can do on your game to address bugs, balance gameplay, or better set player expectations ahead of time.įor the Steam refund policy details, please see Accessing Your Game's Refund Stats Within the Steam Sales & Activations Reports website, you can find stats on the refunds of your game, including the notes that players provide when they request a refund. Setup instructions for the VR arcade model Setup instructions for the PC Café model (incl. PC Café Requirements and Sign Up Instructions Steamworks Virtual Conference: Steam Deck Select ‘A Purchase’ from the What do you need help with options. Steamworks API Example Application (SpaceWar)ĭistributing Open Source Applications on Steamĭeveloping for Steam Deck without a Dev-Kit If you do still qualify for a refund, then follow the steps below: Go to the Steam help page and log into your account. Sales Landing Page Editor - Minimum Requirements Steam Input Gamepad Emulation - Best PracticesĮvents and Announcements Visibility Stats Reporting Here is where you might want to say something if you don't meet the refund criteria mentioned above to improve your odds of getting a refund.User Permission: Receive Steamworks CommunicationĬreating Bundles Across Multiple Developers/Publishersīroadcasting a Game Demo to the Steam Storeīroadcast Moderation and Adding Moderators Scroll down and choose a reason from the dropdown menu. We asked for a refund once and had no problems, so these rules should not affect the average customer.Ĭlick on Help > Steam Support located at the top menu.Ĭlick on View complete purchasing history. ![]() While some of the rules might seem annoying, Steam does need to protect themselves from fraud. If you ask for too many refunds, they might consider your requests abusive and deny your refund. Click on the top menu bar and select Help. You can ask for a "rebate" if a game you purchased now has a lower price, but you must have played the game over 2 hours. Here’s a step-by-step guide to getting your refund: Open Steam and log in with your details. Remember to try your new game right away. ![]() The refund should be requested within 14 days, although exceptions could be made. For example, if you bought a game or key from a third-party, it's not eligible. ![]() The game must be purchased through Steam. To be eligible for a refund, you must meet specific criteria: Steam allows you to return a game if the return meets specific criteria. If you purchase a game on Steam and aren't happy, you might want to return it. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |